Managed IT Support Your Team Will Actually Call
When something breaks, your employee should reach a person who already knows your systems — not a ticket queue and a callback tomorrow. 3C provides help desk and onsite support for users, devices, printers, networks, email and the applications your business runs on. Emergency issues get an initial response within 30 minutes under our service standard.
What Support From 3C Looks Like
Real People Who Know Your Setup
The same team every time, working from documentation of your environment rather than a script.
Remote First, Onsite When It Matters
Most issues are resolved remotely in minutes. When someone needs to be there, we come.
Onboarding and Offboarding Handled
New hire setups and departures run as a defined process: accounts, devices, permissions, access removed on the day it should be.
No Per-Ticket Billing
Support is part of the agreement. Nobody on your team has to decide whether a problem is worth calling about.
What Clients Say
Unlike other IT companies that rely on impersonal call centers and long wait times, 3C provides prompt, personalized support. They don’t push unnecessary services or upgrades, and they always keep cost in mind. Switching IT companies is smooth, and with no long-term contracts it’s risk-free to give 3C a try. They offer the best value I’ve ever received from an IT company.
Since partnering with 3C Solutions, we’ve experienced quality service and trustworthiness, which are critical to our organization. Unlike other IT firms, 3C truly appreciates the importance of our unique mission and aligns their approach to support it. If someone was on the fence about choosing them, I would tell them to get off the fence — Chris and his team are superb, dedicated, and trustworthy.
Our IT Solutions & Services
Most providers manage cybersecurity separately from IT operations. 3C manages both, and builds the software when off-the-shelf will not do. Patching, identity, Microsoft 365, endpoints, backups, networks, cloud systems, security controls and user support run as one environment, with one team accountable for it.
Managed IT Services
Help desk, devices, networks, servers, Microsoft 365, backup and recovery, and the technology planning behind them.
Cloud Solutions
AWS, Azure, Microsoft 365, virtual desktops, storage and hybrid environments, planned and managed by one team.
Cybersecurity Services
24x7 monitoring, endpoint and email protection, and Zero Trust application control.
Software Development
Custom platforms, integrations and automation for the work no off-the-shelf product does properly.
Create a More Connected and Productive Workplace
Schedule a consultation with 3C Solutions to review your workplace technology, productivity obstacles, and security priorities. We will help you identify practical next steps for supporting employees across the Washington, DC region.